Installing the Windows Printer Driver for FreeJet 330-Series

Last updated: April 2, 2024
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Estimated reading time: 1 min

The printer driver for FreeJet printers is installed during the pre-training setup session for new FreeJet customers. Use the following step-by-step instructions if a new or different PC will be used with our FreeJet printer then the driver will need to be installed.

Download the Driver Installer

  1. Go to for access to Epson Stylus Photo R2400 downloads.
  2. Select your Windows version from the Operating System drop-down list.
    NOTE: If you use Windows 11, select the Windows 10 64-bit version of the driver. No driver useful for FreeJets is available under the Windows 11 selection but the Windows 10 driver works perfectly well.
  3. Click the ‘GO’ button to display the available downloads.
    R2400 driver download page
  4. Click the ‘Download’ button for Printer Driver v6.56.
    • If prompted by your browser, select a download location for the file. Otherwise, the file will be downloaded to your browser’s default Downloads folder.

Install the Driver

  1. Connect the printer’s USB cable to the provided USB hub on your PC, and connect the other end to the printer.
    • If you are installing the driver to a new printer, be sure to remove both yellow carriage lock brackets at the rear of the printer before turning the printer on.
  2. Toggle the printer’s main power switch to the ON position
    FreeJet power controls
  3. Turn on the FreeJet’s “print engine” using the control pad’s red Power button.
  4. Run the downloaded installer program (“epson15171.exe”).
    R2400 driver installer
  5. Allow the installer to automatically configure the port. It will then complete the installation.
    • If the installation software can’t find the printer, double-check that the printer is turned completely on, with the control pad’s green Power light lit, and the USB cable is connected to your PC and the printer. Then retry the installation.

Confirming Success

When the installation is completed, you will see an image of 8 multicolored columns (representing ink bottles) under the heading of Ink Levels on the “Main” tab of the EPSON Stylus Photo R2400 driver’s Printing Preferences window.
Printing Preferences

If you find more than one R2400 device in the Control Panel (or Settings) list of printers, use the one with a solid, normal-looking printer icon. Any extra copies that appear greyed out (semi-translucent) will not be needed and can be safely deleted or ignored.
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