We normally print at the default resolution of the DirectRIP Environment selected for a given print job. For example, the FreeJet 330 TX and the FreeJet 330TX Plus TX Quality mode Environments both print at a high resolution of 1440 x 1440, while the Production modes for both printers use the 1440 x 720 resolution for higher speed printing.
The below video explains how to manually bump up the print resolution to 2880 x 1440, which can be helpful to lay down a higher density of ink when printing on thicker, more absorbent garments such as denim, canvas, and hoodies.
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You can contact our technical support team by sending an email to support@omniprintonline.com with your company name, contact name, phone number, printer serial number, and a quick description of how we can help you.
This will automatically open a support case for you in our ticketing system and a technical support rep will follow up with you shortly.