Frequently Asked Questions
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What should I do when my ‘Ink’ light turns on?
There is nothing that you need to do when your Freejet printer’s ‘Ink’ light comes on.
The ink light will come on from time to time because part of the print head’s supporting electronics monitor ink usage and have noted that nearly a cartridge worth of ink has been used for one or more of the 8 ink lines.
Since FreeJet printers use a bulk ink system rather than ink cartridges (to reduce your ink cost and maintenance time) you can safely ignore the ‘Ink’ light. Your printer includes an Ink Reset feature that will automatically notify the ink monitoring system that a new ink cartridge has been installed, and the ink light will then turn off. Note that the ink light will flash just before the reset is completed, but nothing needs to be done by the operator as this is an automated function.
You also have an option to perform a manual ink light reset process with the following steps:
- Press ‘Function’ + ‘Stand-by’
- Pause for 4-5 seconds
- Press ‘Function’ + ‘Stand-by’ a second time
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How do I stop my Error & Ink lights from flashing back and forth?
When these two lights are flashing back and forth, with one on while the other is off, we need to reset the waste ink pad counter before we can continue printing.
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Why is my FreeJet only printing the white underbase?
To run a full ‘double pass’ print with no manual interaction (a white underbase followed by the color & highlight layer) it’s necessary that the Layer setting be set to ‘B’.
FreeJet 330TX If your Freejet is set to ‘A’ and you’re in the middle of running a 2-layer print, just tap the ‘Stand-by’ button after the underbase has finished printing — once the gantry has settled back to its rear home position. The gantry will then move to the front ‘Print ready’ position and the color layer will print.
See the below video for details on how to change the Layer setting to ‘B’ so you won’t need to tap Stand-by between layers.
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How do I make my image have more pop?
Color vibrancy is mainly determined by two factors: pretreatment and color strength.
If a garment is not properly pretreated then too much ink may be absorbed into the fabric. When working with unfamiliar garments, it’s often necessary to experiment to find the proper pretreatment amounts.
Increasing color strength by a few percentage points can also add more vibrancy to colors.
However, adding too much ink by boosting the color strength may cause the ink to bleed so it’s best to optimize pretreatment before boosting color strength.
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What is the difference between DirectRip’s Dark & Black Environments?
The only difference between these two Environments is that the Dark Environment will use ink to print all colors in your design, including black, while the Black Environment will not use any black ink.
The ‘Dark’ and ‘Black’ Environment types in DirectRip will lay down exactly the same white underbase while printing the first layer, with no underbase printed where the design contains pure black elements.
So we can save black ink by using the Black Environment when printing onto black shirts. The black color of the shirt will provide the black elements for the design.
Of course, if the Black Environment is used when printing on any other color of shirt (not a black shirt), then any black content in the design will appear as the color of the shirt. So we only want to use the Black Environment for printing on black shirts.
The Dark Environment should be used for all shirt colors except black or white.
FreeJet 10 articles
- Printer Missing in DirectRip after Windows 11 Update
- Transferring a DTF Print
- Monthly Maintenance: Freejet 330-series
- Weekly Maintenance: Freejet 330-series
- Daily Maintenance & Wet Cap: FJ330-series
- Initial Startup of the Freejet 330TX Plus
- Installing Freejet DTF Environments
- The Freejet Ink Delivery System Explained
- Alternative Platens
- Control Panel Quick Reference
OmniDTF 10 articles
- OmniDTF Accessories & Supplies
- Print Pro DTF Environments
- OmniDTF: Hardware Controls Brief
- Transferring a DTF Print
- Ethernet Configuration for OmniDTF
- OmniDTF Printhead Alignment
- OmniDTF: Setting Up a Print
- Updating Print Pro DTF Environments
- OmniDTF Shutdown Maintenance and Wet Capping
- OmniDTF Daily Startup & Production Notes
Manuals 10 articles
- OmniDTF User Manuals
- OmniDTF Hardware – Assembly Manual
- Direct Treater Air User Manual
- Shoe Platen User Manual
- DTF for Freejet Instructions
- Freejet 330-Series Quick Reference Guides
- Hat Platen User Manual
- Direct Heat Vacuum Platen User Manual
- Direct Treater Dual User Manual
- FreeJet 330-Series User Manuals
Maintenance 11 articles
- OmniDTF Shutdown Maintenance and Wet Capping
- Cleaning the Freejet Encoder Wheel
- Monthly Maintenance: Freejet 330-series
- Weekly Maintenance: Freejet 330-series
- Daily Maintenance & Wet Cap: FJ330-series
- Maintenance Log Sheets
- Grinding Noise Solutions
- How To Reset the Waste Ink Pad Counter
- About Consumable Parts
- Installing Parts from the Support Kit
- Head Strikes
Software 11 articles
- Printer Missing in DirectRip after Windows 11 Update
- Ethernet Configuration for OmniDTF
- Updating Print Pro DTF Environments
- DirectRIP “Can not open file” Error
- Installing & Configuring DirectRIP for the Freejet 330-Series
- Freejet 330-series: Setting Up a Print in DirectRIP
- Installing Freejet DTF Environments
- Saving & Recalling Print Job Settings
- DirectRIP User Manual
- How To Reset the Waste Ink Pad Counter
- How To Install the Adjustment Program