How To Reset the Waste Ink Pad Counter

Last updated: August 21, 2024
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Estimated reading time: 2 min

OmniPrint recommends resetting the waste ink pad counter of FreeJet 330-series printers on a monthly basis. Doing so will prevent an error condition that is described at the bottom of this article from occuring.

Resetting the Waste Ink Pad Counter

See how to reset the waste ink pad counter in the below video or the following step-by-step instructions.

The Adjustment Program should be used only as directed below. Any other use without the direct guidance of OmniPrint staff is strongly discouraged and may cause problems that would not be covered by the warranty.
  1. Use Windows File Explorer to navigate to where you installed the Adjustment Program, then double-click on the AdjProg program’s icon to launch the Adjustment Program.

    If you don’t already have the Adjustment Program on the PC connected to your Freejet printer, you can get it and find installation instructions here.

    Windows File Explorer with AdjProg.exe selected
  2. Click on the ‘Particular adjustment mode’ button.
    Adjustment Program top level window
  3. In the pop-up window, confirm that the Port selection is set to ‘Auto selection’, then click ‘OK’.
    Adjustment Program Port Selection
  4. When the Adjustment Program window appears, scroll down to the ‘Maintenance’ section and select ‘Waste ink pad counter’, then click on the ‘OK’ button.
    Adjustment Program menu selection
  5. Click on the ‘Initialization’ button to reset the waste ink pad counter, then click ‘OK’ to close the informational window which pops up, then click ‘Finish’.
    Reset counter
  6. Click the ‘x’ in the upper-right corner of the Adjustment Program’s menu screen to close that window.
    Adjustment Program: closing the window
  7. Click on the Adjustment Program’s ‘Quit’ button to end the program.
  8. Turn the printer off from the rear power switch, wait 5 seconds, then turn it back on.

Congratulations! The waste ink pad counter has now been reset.

Error Condition Requiring a Waste Ink Pad Counter Reset

If a waste ink pad counter reset isn’t performed on a routine basis, the ‘Error’ and ‘Ink’ lights on the control pad will eventually begin flashing — blinking in an alternating pattern. Once this has occurred the printer will no longer accept print jobs until we acknowledge and clear the error, using the procedure detailed above. But there’s no need for that to happen.


Rather than wait for this to happen, we proactively check the waste ink tank level visually to avoid overfilling, and we use the Adjustment Program to reset the counters which trigger the error condition. By doing this as part of routine maintenance, we avoid ever having a print job interrupted by the error condition.

The absorbent waste ink pad at the bottom of the waste ink tank should be replaced once it is thoroughly saturated. This waste ink tank is the chrome, rectangular box at the left end of the printhead carriage. See our article about replacing consumable parts for details on how to replace the pad.

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